WHAT SWARM DOES
Swarm works with established software companies to identify where AI can do meaningful work for customers, build those capabilities into the existing product, and operate them continuously in production.
FIND
Identify the workflows worth changing.
BUILD
Build AI-native capability into the existing product.
OPERATE
Measure, control and improve it in production.
THE AI-NATIVE SHIFT
WHAT AI-NATIVE LOOKS LIKE
Today’s software helps your customers do the work. AI-native software does more of the work for them. The more work the software does, the more valuable it becomes.
FIELD SERVICE
65–75% OF JOBS ASSIGNED TO TECHNICIANS BY SOFTWARE
Scaled the field service workforce without scaling the dispatch team.
Source: ServiceTitan / Bonfe
QUOTING · BOOKING · SUPPORT · SCHEDULING · SELLING · DISPATCH · RENEWALS · FOLLOW-UP
AI ENTERS THROUGH THE ROADMAP
MEET NEW REQUIREMENTS. SELL NEW MODULES. EVOLVE THE PRODUCT.
MEET NEW REQUIREMENTS
BUILD WITH AN IMPORTANT CUSTOMER
Start with a requirement a customer already needs.
SELL NEW MODULES
TURN ONE REQUIREMENT INTO NEW REVENUE
Build the capability once, then sell it across your customer base.
EVOLVE THE PRODUCT
BECOME AI-NATIVE CAPABILITY BY CAPABILITY
Each new module moves more work into the software.
HOW SWARM WORKS
BUILDING THE AI PROTOTYPE IS THE EASY PART. PUTTING IT INTO PRODUCTION ISN’T.
Production AI has to connect safely to your product, data and workflows - then be evaluated, monitored, controlled and improved as models, customers and requirements change.
That’s why Swarm stays.
AI OPERATING LAYER
THE LAYER BETWEEN YOUR EXISTING PRODUCT AND AI DOING REAL WORK.
Swarm connects AI to your product, data, tools and workflows - then provides the visibility and controls required to operate it in production.
YOUR EXISTING PRODUCT
SWARM AI OPERATING LAYER
Models
Data
Tools
Permissions
Evaluation
Observability
Audit
Cost
Human Review
AI-NATIVE CAPABILITIES DOING REAL WORK
OBSERVE
Usage & performance
EVALUATE
Quality & outcomes
CONTROL
Policies & permissions
RESPOND
Exceptions & incidents
REPORT
KPIs & audit
IMPROVE
Models & workflows
KNOW WHAT YOUR AI IS DOING.
See what it’s doing, how well it’s performing, what it costs, and where it needs attention.
ACTIVITY
PERFORMANCE
COST
EXCEPTIONS
AUDIT TRAIL
EVERY DEPLOYMENT MAKES THE NEXT ONE BETTER.
Swarm reuses proven architecture, evaluation methods and operating patterns - making each new capability faster to deploy and easier to operate.
Talk to us about your product.
You don’t need to know what to build yet. That’s where we start.
Swarm